
Yana Panfilova
Author SimpleOne
Journalist, author, translator. Writes about IT, B2B, Enterprise, business process automation
Published Materials

Not Just a Chatbot: How We Embed MCP Agents into the SimpleOne Enterprise Platform
Article
GenAI

Business Process Automation: How to Turn Routine Work into a Competitive Advantage
Article
Low-code platform
+1

HRIS, HRMS or HCM: Which HR System Does Your Business Need?
Article
HRMS
+1

Employee KPIs: Examples, Calculation, and Implementing a Performance System
Article
HRMS
+1

How to Increase Employee Engagement: 5 Strategies That Work
Article
HRMS
+1

Technical Support Automation: How to Bring in AI and Reduce the Load on the Service Desk
Article
ITSM
+1

Increasing Labor Productivity Without Hiring: How to Get More from Your Current Team
Article
HRMS
+1

Enterprise AI: A Complete Guide to Use Cases, Tools, and Solutions for Business
Article
SimpleOne Ainergy
+1

Service Desk Ticketing Software: What It Is, Why You Need It, and How to Implement It Without Mistakes
Article
ITSM
+1

Internal Service Management: How to Build a Service Approach Across Every Department
Article
ESM
+1

Data-Driven HR: How to Make Effective Decisions Based on Data
Article
HRMS
+1

What a Flexible CRM Platform Should Look Like: Customization Options in SimpleOne B2B CRM
Article
B2B CRM
+2

HR Budgeting: How to Plan and Calculate HR Department Budget for 2026
Article
HRMS
+2