Traffic light balanced scorecards
A tool for performance management across business lines. They allow you to set and track goals, metrics and KPIs to evaluate the quality of employees, services, projects and other control objects in all SimpleOne products
Business value
Systemic approach to analyzing metrics
The tool is based on a methodology that is suitable for balancing KPIs and metrics, and makes a clear distinction between measurable indicators and strategically important KPIs related to an organization's business goals.
One system for handling data
With a single platform, the company has a common tool
for all departments. Instead of disparate reporting systems, there is one clear "traffic light" of indicators that works the same way for IT, accounting, sales and other departments.
Systemic approach to analyzing metrics
Effective KPI measurement tool at the ESM platform level
Traffic light balanced maps in practice
A universal tool for visual performance evaluation of any business unit
For the IT department
| Incident resolution time control |
| Automated AI process templates |
| SLA compliance monitoring |
| Assessing the quality of support agents' work |
| Service availability tracking |
For other units
| Accounting and finance |
| Sales and marketing |
| HR and personnel accounting |
| Software Development |
| Asset Accounting |
