SimpleOne's Digital Transformation Dictionary
Glossary
All
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
A
Agentic AI
Agile planning
AMDB
API
Atomic design
B
B2E (Business to Employee)
Back office
Belbin Team Roles
Boston matrix (BCG matrix)
Bunker mentality
C
Candidate database
Challenger sales
Change Failure Rate (CFR)
Change management
CI/CD/CD
Cloud-native architecture
Competency matrix
Competitive differentiation
Complex Sales
Configuration Item (CI)
Configuration item (CI)
Consultative selling
Corporate culture
Critical path method (CPM)
CSAT (Customer Satisfaction Score)
CSI (Customer Satisfaction Index)
Customer centricity
Customer success manager
Customer Value Proposition
Cycle Time
D
Data-driven approach
Decision-making center (DMC)
Deploy (deployment)
DevOps
Difficult sales
Digital Optimization
Digital Transformation
Digitalization
DIKW model
Domain driven design
DoR (Definition of Ready)
E
Employee adaptation
Employee assessment automation
Employee engagement index
Employee lifecycle management
Employee retention
Enablers
End-to-end process (E2E process)
Engagement system
eNPS
Enterprise RAG
ESM
Event Storming
Exit interview
F
FCR (First Call Resolution)
FMEA analysis
G
Gap analysis
Generations Y and Z
GRPI
GUI
H
Hardware asset management (HAM)
HelpDesk
HMVC
HR dashboards
HR metrics
HR processes
HR surveys
HR tools
HRM system
HRMS
HRMS (Human Resources Management System)
I
Impact Mapping
Individual development plan (IDP)
Internal communications
Internal corporate portal
Internal customer
Ishikawa diagram
IT product lifecycle
ITAD
ITAM
ITAM
ITIL
J
Job descriptions
Job profile
K
Key Account Management, KAM
L
Lean methodology
Learning and Development (L&D)
LeSS
Live Customization Architecture
Low-code
M
MEDDIC
Microservice architecture
Miller Heiman Methodology
MTTR
Multi-agent systems (MAS)
Multi-level architecture
MVVM
N
Nielsen's Heuristics
O
OKR (objectives and key results)
Onboarding
Organizational design
P
Performance Review
Personnel Management System
Planning Poker
PPVVC
Pro-code
Product approach
Product development
Product roadmap
Project portfolio management (PPM)
Pulse survey
R
RACI responsibility matrix
Rapid application development (RAD)
Recruitment funnel
Requirements Traceability Matrix
Root Cause Analysis (RCA)
RPA (Robotic Process Automation)
S
Sales Development Representatives (SDR)
Sales Operations
SDLC (Software Development Life Cycle)
SDLC (Software Development Life Cycle)
Service approach
Service Catalog
Service lifecycle
Shared Services Center
SIAM
Silage (bunker) crop
SLA agreement
SMAA (Simplified Modular Application Architecture)
SMB - Small and Medium-sized Businesses
Software Asset Management (SAM)
Software Requirements Specification
SPIN selling
Stay interview
System of Record
T
Talent management
Task lifecycle
The Candidate Database
The HRM System
The Recruitment Funnel
Ticket system
Total Cost of Ownership (TCO)
Traffic light scorecards
U
User experience
User stories
UX
V
Version control system
VSM (Value stream management)
W
Waterfall model of software development
WIP limits
Workflow
Workforce planning
3
360-degree feedback
5
5 Whys method
